Purchase Order Number *
The Developer Membership package inlcudes the Magento Go Themes & Magento CE Themes and Magento Extensions, which allows complete control of the themes design.
Remember to leave us your Order number as well as your Username created on HaloThemes.
- Refund is not applicable if there is no issue that we cannot help.
- Refund is not applicable after 7 days since the date of your membership purchase.
- Refund is equal the order total minus the discount (if any).
- Refund is not applicable on PSD files ($41) and add-on services (such as theme installation, custom development works, consulting works and any order services we provide).
- Refund is not applicable on membership renewals.
- Magento GO template is not applicable to Magento Community and Magento Enterprise. Refund is not applicable in the case of buying Magento GO template for Magento Community using.
- Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.
Product Not-As-Described: such issues should be reported to our Technical Support Department within 7 days from the date of the purchase. Clear evidence must be provided proving that the purchased product is not as it is described on the website. Complaints which are based merely on the customer's false expectations or wishes are not honored.
Major Defects: although all the products are thoroughly tested before release, unexpected errors may occur. Such issues must be submitted for our Technical Support Department. We keep the right to rectify the error or defect within 72 hours (exclude Sartuday and Sunday). Please note that our technicians can request temporary access to your server in order to identify and fix the possible issues with our Products. Failure to provide such access in a timely manner may result in a delayed resolution of the issue. Refusal to provide access to your sever will result in your inability to qualify for a refund.
Buying subscription (for membership of clubs): within 7 days from the subscription is completed:
- Refund 100%: Without downloaded Product
- Refund 50%: With 1 downloaded Product
- No-refund: With > 2 downloaded Products
- Refund is not applicable on membership renewals
HaloThemes reverses the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.
- IE 9
All template XML copyright data must remain as is when purchased, you agree not to edit this information in any way. All of our templates are subject to copyright and intellectual property laws, you may not claim intellectual or exclusive ownership to any of our products, modified or unmodified.